Accessibility

The California Department of Justice, Office of the Attorney General (OAG) is committed to providing content that is accessible to all website visitors. To ensure accessibility, the OAG website has been developed in compliance with the following:

The Office of the Attorney General accepts no responsibility for the content or accessibility of the external websites or external documents linked to on this website.

Accessibility Certification

In accordance to California Government Code (GC) Section 11546.7 (Assembly Bill 434), the Director and Chief Information Officer of each state agency or state entity must certify that the agency/entity's website is compliant with California GC sections 7405 and 11135 and the World Wide Web Consortium’s Web Content Accessibility Guidelines.

CA OAG Website Accessibility Certification

The original is on file with the department and is updated biennially after July 1, 2019.

Statement of Partial Conformance

Some content within the following pages may not conform to WCAG 2.1 Level AA due to the content being "User-Contributed" and is not altered from its original version nor controlled by the Office of the Attorney General:

Font Sizes

This website uses a default font size which allows each user to adjust the font size to their individual preference by utilizing the settings in the user’s web browser. The following is the easiest way to change the font size for some common web browsers.

Microsoft Edge

Click on the "Settings and more" (three dots) menu. From there, you will see the "Zoom" setting and options to change it via a plus (+) or minus (-) icon. Default setting will be 100%. By changing the settings between largest and smallest; the text displayed on the page will be modified.

Mozilla Firefox

Select the "Tools" menu. Select "Options". Under the “Language and Appearance” section, you can change the "Default Font" and "Size" values. Close the “Options” tab and the font style and size should change in the browser.

Google Chrome

Go to the browser's menu and select the "Settings" option. Select the "Appearance" tab and you will find drop-down menu for "Font size" and an option to "Customize fonts." Changing the "Font size" then closing the "Settings" tab should change the font size in the browser.


If you have difficulty accessing any material on this site because of a disability, please contact us in writing, or by telephone, or by online form and we will work with you to make the information available. You can direct your request to:

  • Erin Isberg
  • Americans with Disabilities Act Coordinator
  • California Department of Justice
  • 1300 I Street
  • Sacramento, CA 95814
  • EERROffice@doj.ca.gov

Or you may contact the Public Inquiry Unit:

  • Mailing Address
  • Attorney General’s Office
  • California Department of Justice
  • Attn: Public Inquiry Unit
  • P.O. Box 944255
  • Sacramento, CA 94244-2550

  • Voice: (916) 210-6276
  • Toll-free in CA: (800) 952-5225
  • Fax: (916) 323-5341
  • California Relay Service:
  • (For Deaf and Hard of Hearing Callers)
  • TTY/TDD Dial 711 or
  • English: TTY/TDD (800) 735-2929
  • Spanish: TTY/TDD (800) 855-3000
  • Voice: (800) 735-2922