Amidst the Holiday Season, Attorney General Bonta Issues Charity Consumer Alert, Volunteers with Jacobs & Cushman San Diego Food Bank

Sunday, December 17, 2023
Contact: (916) 210-6000, agpressoffice@doj.ca.gov

SAN DIEGO – Today in San Diego, California Attorney General Rob Bonta volunteered with Jacobs & Cushman San Diego Food Bank, and shared tips and resources on how Californians can donate safely and avoid scams this holiday season. In his role, Attorney General Bonta has primary regulatory oversight of charities and professional fundraisers who solicit on their behalf in California. The Attorney General may investigate and bring legal action against charities and fundraisers that misuse charitable assets or engage in fraudulent fundraising practices. During this season of giving, Attorney General Bonta encourages donors to take the necessary steps to ensure that their donations get into the correct hands.

“As food prices continue to soar, making ends meet may be a struggle for some families this holiday season,” said Attorney General Rob Bonta. “Jacobs & Cushman San Diego Food Bank ensures families have access to food and other resources for a happy holiday and a healthy future. Today, my colleagues and I are proud to lend a hand to their important work, and provide tips for Californians volunteering or donating this holiday season. To all Californians donating their hard-earned money: It’s important to do your research and take steps to avoid falling victim to charity fraud. As a reminder, if you believe that a charity or fundraiser is engaged in misconduct, please report it immediately at oag.ca.gov/charities/complaints.”

“Donations of both food and money are critical to the continuation of the San Diego Food Bank’s programs year after year.  But equally as important to the success of our day-to-day operations is our incredible army of volunteers. They help ensure we fulfill our mission, " said San Diego Food Bank CEO Casey Castillo. "We are grateful to Attorney General Rob Bonta and his team for volunteering at our Miramar warehouse today and serving as an inspiring example of what it means to be good stewards of the community. Hopefully, their example encourages others to lend a hand or make a donation to an organization they're passionate about,”Established in 1977, the Jacobs & Cushman San Diego Food Bank is a critical component to the welfare of San Diego County, providing food to people in need, advocating for the hungry and educating the public about hunger-related issues. Through a combination of programs and partnerships with more than 500 San Diego County nonprofit charities, the Food Bank acts as a central repository and distribution point for donated food. The Food Bank distributed 45 million pounds of food in the Fiscal Year 2022 – 2023 to individuals, families and a network of nonprofit organizations that work to alleviate hunger throughout the county. For more information and how to get involved, please visit the Food Bank at www.sandiegofoodbank.org."

Tips on How to Donate Safely and Avoid Charity Fraud

  • Check the Registration Status: Charities and professional fundraisers soliciting donations in California are required to register with the Attorney General’s Registry of Charitable Trusts. They are also required to file annual financial reports. Before you donate, make sure to confirm that the charity is registered and up to date with its financial reporting. The Registry of Charitable Trust’s Registry Search Tool allows you to search the Registry’s database and verify whether a charitable organization or fundraiser has complied with the Attorney General’s registration and reporting requirements.
  • Give to Organizations You Trust: Always do your research before making a donation. Review the charity’s annual financial reports to find out how much of your donation will actually be spent on the charitable cause, as well as how much, if any, will go to overhead and employee compensation. Research charities in your community and support those that make a positive impact.
  • Don’t Be Pressured by Telemarketers: If you receive a call from a telemarketer, do not fall for pressure tactics or threats. Remember, you have the right to decline a donation request and can hang up. If you are interested in donating to a particular organization, you can visit their website or contact them directly to get more information.
  • Be Cautious of "Look-Alike" and Fake Websites and Emails: Be on the lookout for websites and emails that use slightly different web addresses (URLs) or email addresses in order to pass off as a legitimate charity. Scammers sometimes purchase these types of URLs or create fake email accounts in order to trick potential donors into donating to a look-alike website or steal your information. Be careful of fake websites by closely looking at the web address and be cautious of web addresses that end in a series of numbers. If a charity’s website or email is asking for your detailed personal information — such as your Social Security Number, date of birth, or your bank account number — it may likely be a scam.
  • Watch Out for Similar-Sounding Names and Other Deceptive Tactics: Some organizations use names that closely resemble those of well-established charitable organizations in order to mislead donors. Additionally, if you receive an email from an organization to which you have never donated, take extra precautions before clicking on any links. Be skeptical if someone thanks you for a pledge or donation that you never made, as scammers use this trick to deceive you into paying them. If you are unsure whether or not you made a donation, make sure to check your records.
  • Be Wary of Peer-to-Peer Social Network Fundraising: Do not assume charitable fundraising that you see online or on social media are legitimate, even if the charitable campaign is shared by someone that you trust. If you plan to donate through a social network solicitation, do your research and find out whether your donation is going directly to a charity or to the person who created the campaign, whether the person who created the campaign will keep a portion of your donation, or if you will be charged a fee for donating.
  • Protect Your Identity: Never give your Social Security number, credit card information, or other personal identifiable information in response to a charitable solicitation. Some organizations may sell or rent their donor lists to other organizations, including organizations that are not charities. Before making a donation, review the charity’s privacy policy to find out if your information will be shared with outside companies.
  • Be Careful When Making Electronic Donations: Electronic donations — such as donations made via text, QR Codes, and portable credit card readers have become common practice due to their ability to provide a quick and easy way to donate on the spot. While convenient, remember that anyone can create a QR code, send a text, or buy a portable card reader. Always confirm that the solicitation was submitted by a charity, or that the person facilitating the transaction is authorized to receive donations on behalf of a charity. Always check your receipt and your credit card/online payment method statement to ensure that the transaction charged to your account is accurate. 

For more information on how to protect yourself against charity fraud, visit our donation tips webpage at https://oag.ca.gov/donations.

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